Shipping policy
Shipping Policy
Thank you for shopping with us.
We partner with Courier Guy to ensure safe and reliable delivery of your orders.
Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Delivery Time
Estimated delivery time:
- Main cities: 2–4 business days
- Outlying areas: 3–7 business days
Delivery times may vary depending on your location and courier operations.
Shipping Fees
Shipping costs are calculated at checkout based on your delivery location and parcel size.
Order Tracking
Once your order has been shipped, a tracking number will be sent to you via email or SMS.
Delivery Information
Please ensure that your delivery address and contact details are correct to avoid delays.
Delays
We are not responsible for delays caused by:
- Weather conditions
- Public holidays
- Courier operational delays
- Incorrect delivery information provided by the customer
Damaged or Lost Parcels
If your parcel arrives damaged or is lost in transit, please contact us within 48 hours so we can assist in resolving the issue with the courier.
Thank you for supporting our store.